Thank you for buying our Career Tracks. We ensure that our users have a rewarding experience while they discover, assess, and purchase our Career Tracks, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training Career Track from us, you agree to our Privacy Policy, Terms of Use , and Refund Policy.

For Self-Paced Learning:

To qualify for a refund, you must:

Submit your refund request within 15 days of purchasing a Career Track and refund will be processed within 3 Working Days from the Date of your request and notified through email.

Have consumed less than 25% of the video-learning content.

Not have requested any exam voucher or kit.

Any refund request failing to meet any of the requirements will not be accepted, and no refund will be provided.

For Instructor-Led Training:

To qualify for a refund, you must:

Submit your refund request within 7 days of purchasing a Career Track and refund will be processed within 3 Working Days from the Date of your request and notified through email.

Have consumed less than 20% of the video-learning content.

Have not attended more than one (1) live online class.

Not have requested any exam voucher or kit.

Any refund request failing to meet all of these requirements will not be accepted, and no refund will be provided.

Additional Information:

For instructor-led training, Learnovate reserves the right to reschedule/cancel a class/session due to any unavoidable circumstances. Learnovate will reschedule any cancelled class/session.

Learnovate reserves the right to revise this policy without any prior notice.

Last Updated on 10th February 2025

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Cancellation and Refund Policy

For Self-Paced Learning:

For Instructor-Led Training:

Additional Information: